Pro-grade laser hair removal — on your terms.

£20,000 + VAT for outright ownership. Typical finance terms: £3,000 deposit and monthly payments from around £360 over 60 months at a representative B2B asset-finance rate. Exact terms are confirmed during your consultation.

Yes. The operator training you need to use AI Tetra Freeze safely and effectively is included with every machine. It's delivered by Dermalase Training Academy, led personally by Mike Murphy and Lisa McMahon, and covers laser fundamentals, treatment settings and protocols, and a full day of practical training with models provided. Training takes place at Dermalase in Glasgow or by video call, depending on what's right for the practitioner. Operator training is a legal and insurance requirement before treating clients.

Yes. AI Tetra Freeze owners get a discount on Dermalase's wider course range. The courses are run by Dermalase Training Academy — explore the full catalogue at dermalase-training.com. The discount applies throughout your ownership of the machine.

AI Tetra Freeze includes a manufacturer-backed warranty with tiered coverage from the installation date: 18 months on the diode laser handles, 12 months on main system components (power supply, control board, screen, water pump, sensors), and 3 months on consumables and interchangeable accessories (water filter and spot heads). Defective covered components are repaired or replaced free of charge, including labour. Extended warranty options are available before the initial period expires.

Remote support is provided within 24–48 hours of contact. Where on-site attendance is required, our target response is 48–72 hours. If a machine has to leave site for repair, we'll provide a substitute machine of equivalent or comparable specification, subject to availability, so your business keeps running.

Yes. AI Tetra Freeze is suitable for skin tones 1–5. In line with industry best practice and our commitment to honest, safe outcomes, the system is not promoted for skin tone 6 — treatment at that level of melanin concentration requires very low fluence, which compromises long-term results.

Yes. AI Tetra Freeze is suitable for both experienced practitioners and those new to the industry. The included operator training — delivered by Dermalase Training Academy and led by Mike Murphy and Lisa McMahon — is designed to help you build a successful laser business from the start.

Yes. We offer live demonstrations of AI Tetra Freeze before purchase, in person or via Zoom — a chance to ask questions and gain confidence before committing.

Yes, with no penalty from us. You'll need to settle the interest accrued up to the date of early settlement in line with your finance agreement; your lender will provide an exact settlement figure on request.

Yes. Full installation and set-up is included with every AI Tetra Freeze. Our engineers will install the machine and carry out the necessary safety checks so the device is fully operational and ready for use.